I'm gonna need you to be a LITTLE more specific.

You may not understand, but I'm gonna rant about it anyway.

I work in a paint store.  I sell automotive paint to auto body shops.  You can use a lot of different paint products on a depending on the quality you are looking for, how much you have to spend, and what you are trying to do. 

Take primer for example.  I have three different lines (or brands) of paint.  Each line has a number of primers; there's self-etching primer, high build primer, primer surfacer, and then you have your choice of color; white, green, dark grey, light grey.  So you can see right off the bat there are a many number of choices.

So, today this guy calls me and says, "Hey, Michelle.  Can you send me that primer?"

That's like walking into a sporting goods store and saying "I need a ball."  The problem is this guy knows there are a shitload of options.  He's a painter for crying out loud!  The arggravating part is that this guy does this to me all the time.

ME: Which primer do you need, man?

HIM: The PPG one

My company is a PPG distributor.  PPG paint is all we have.  So telling me he needs the PPG one doesn't narrow the options at all!

ME: Which PPG one?

HIM: The good one.

Once again, not a helpful statement. 

ME: Um.............

HIM: You know, the one with the pink label.

Ok, now we have shortened the list to four possibilities.

ME: OK . . . Do you want the self-etching primer?

HIM: No, the other one.  Hey, you want me to just go get the part number off the one I have?